PowerClerk Design Services

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Independent review of existing PowerClerk workflows and configurations to identify inefficiencies and improvement opportunities from both internal utility and external customer perspectives.

Targeted enhancements to existing PowerClerk workflows to address edge cases and internal process changes, ensuring system workflows match real operational practices.

Collaborative development of new PowerClerk workflows that translate utility processes into clear system logic, including workflow design, configuration, testing, and refinement to ensure readiness prior to launch.

Enhancement of customer-facing aspects of PowerClerk to increase process understanding and promote compliance with utility requirements, reducing rework and improving workflow efficiency.

Configuration support to align PowerClerk workflows and data with tariff, procedural, and regulatory requirements, improving auditability and consistency for internal review and external reporting.

Configuration and refinement of PowerClerk user roles, permissions, and access controls to support clear responsibilities, appropriate system access, and effective collaboration across utility teams.